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Functions

Republic Act No. 9994, otherwise known as “An act to maximize the contribution of Senior Citizens to nation building, grant benefits and special privileges and for other purposes”, states that the following functions of the OSCA Office, to wit:

"(a) To plan, implement and monitor yearly work programs in pursuance of the objectives of this Act;

"(b) To draw up a list of available and required services which can be provided by the senior citizens;

"(c) To maintain and regularly update on a quarterly basis the list of senior citizens and to issue national individual identification cards, free of charge, which shall be valid anywhere in the country;

"(d) To serve as a general information and liason center for senior citizens;

"(e) To monitor compliance of the provisions of this Act particularly the grant of special discounts and privileges to senior citizens;

"(f) To report to the mayor, any individual, establishments, business entity, institutions or agency found violating any provision of this Act; and

"(g) To assist the senior citizens in filing complaints or charges against any individual, establishments, business entity, institution, or agency refusing to comply with the privileges under this Act before the Department of Justice (DOJ), the Provincial Prosecutor's Office, the regional or the municipal trial court, the municipal trial court in cities, or the municipal circuit trial court."

FAQs

1Q: What are the documentary requirements for the issuance of a senior citizen ID?

1A: A senior citizen or his/her duly authorized representative must present to the OSCA office the following documents:

New Applicants (who just turned 60 yrs old)

- duly accomplished application form

- 2 pcs 1x1 ID picture

- Birth certificate/baptismal/marriage certificate

- SSS, GSIS, PRC, Postal, Voter’s ID

- Passport

For lost ID, renewal of ID, transfer of residency

- duly accomplished application form

- 2 pcs 1x1 ID picture

 

- old senior citizen ID

 

 

2Q: How many days will the senior citizen ID be issued from the submission of requirements?

2A: For new applicants, a maximum of three (3) days is needed for the validation of documents. Also, the senior citizen is requested to attend a one-hour orientation before the issuance of ID.

For lost ID replacement, the new ID will be released immediately.

For renewal of expired ID, the new ID will be released after two weeks.

 

 

3Q: Can a senior citizen send a representative to purchase goods on his/her behalf?

 

3A: Yes. Provided that the representative have the ff:

- An authorization letter signed by the senior citizen who he/she represents;

- OSCA ID and OSCA-issued purchase booklet of the senior citizen;

- A valid government-issued ID card of the representative.

 

 

4Q: Do establishments have the right to refuse to give SC discount on senior citizensbearing a card issued in a different municipality?

4A: No. The establishments have no right to refuse. All senior citizen cards should be honored in all establishments in any municipality within the Philippines.

 

5Q: What should I do if in case there is an establishment that refuses to give 20% discount?

5A: The senior should file a written complaint at the OSCA office. It is mandated by law that the OSCA office is to assist the senior citizen in filing complaints or charges against any establishment, institution or agency refusing to comply with the privileges under the law.

Citizen Charter

Citizen Charter